By Ariel | Follow | Last Updated
A great many people get the “Recipient Address Rejected access denied” error when they send emails using Outlook. Don’t worry. This post of MiniTool summarizes 6 simple ways vĩ đại fix the error.
According vĩ đại user reports, the “Recipient Address Rejected: access denied” error message often comes with the codes 541 and 550. If you send an outbound mail vĩ đại an tin nhắn address that doesn’t exist, then you will encounter the error. In addition, some factors lượt thích corrupt DNS cache, an anti-spam filter, and the Directory-Based Edge Blocking (DBEB) are also responsible for the relay access denied error. Fortunately, we explore several ways vĩ đại fix the error. Let’s start trying.
Fix 1. Use the Correct Recipient
Before you start trying other solutions, you should double-check if the recipient’s tin nhắn is valid. In addition, you need vĩ đại make sure that the recipient tin nhắn still has the clearance vĩ đại get past the mail gateway. If you still receive the “550 5.4 1 Recipient Address Rejected access denied” error after you determine that you are using a correct recipient, move down vĩ đại the next following fixes.
Fix 2. Make Sure All Public Folders Are Hosted On-Premise
Some users receive the “Recipient Address Rejected: access denied” error after configuring the tin nhắn with Exclaimer Cloud via Microsoft 365. In this case, the error is probably related vĩ đại the Directory-Based Edge Blocking option. It can reject external emails addresses that are not found inside the Azure Active Directory.
To fix the error, you can try the 3 potential fixes below:
- Make sure that all public folders are hosted on-premise
- Make sure that your public folders are hosted in Exchange Online
- Disable Directory-Based Edge Blocking (not recommended)
Note: All the 3 methods presented below require you vĩ đại be a global administrator with full credentials.
Step 1. Open the Microsoft Azure Active Directory Connect screen.
Step 2. Select Optional Features from the left vertical thực đơn and tick the checkbox for Exchange Mail Public Folder from the right-hand pane.
Step 3. Click on Next to save changes. After that, you can send the tin nhắn again and see if the “550 permanent failure for one or more recipients” error gets solved.
Fix 3. Make Sure Your Public Folders Are Hosted in Exchange Online
Since the DBEB option is not yet supported for Mail Enabled Public Folders hosted in Exchange Online, you need vĩ đại access the Main flow thực đơn and establish an exception list. Here you can follow the guide below vĩ đại make sure that your public folders are hosted in Exchange Online:
Step 1. Click here vĩ đại sign in vĩ đại Exchange Online with your tài khoản.
Step 2. Once signed in, navigate vĩ đại the Main flow section and access the Rules tab.
Step 3. Select Identify Messages vĩ đại send vĩ đại Exclaimer Cloud from the list of rules and click on Edit. Then scroll down vĩ đại the bottom of the screen and click on Add Exception.
Step 4. Select The recipient…is this person from the Use the following connector section.
Step 5. Select all mailboxes for public folders that you are using and click on Add to enforce the change, and then click on OK to execute it.
Once done, you can re-send the affected tin nhắn and see if the “550 5.4 1 Recipient Address Rejected access denied” error is fixed.
Fix 4. Disable the Directory-Based Edge Blocking
Another method vĩ đại prevent the DBED option from blocking your tin nhắn is vĩ đại disable it completely. If the above 2 fixes fail vĩ đại work, you can try this method.
Step 1. Sign in vĩ đại Exchange Online again, and then go vĩ đại Mail flow and access the Accepted domains tab.
Step 2. Select the root tên miền of your public folders and click on Edit.
Step 3. Select the Internal relay tên miền option under the This accepted tên miền is section, and then click on Save to disable DBEB.
After that, you can kiểm tra if the “relay access denied” error is gone.
Fix 5. Perform a DNS và TCP/IP Reset
The “Recipient Address Rejected: access denied” error can occur due vĩ đại a bad DNS cache or a glitch with the network adapter. To fix it, you can try performing a DNS and TCP và IP reset.
Step 1. Type cmd in the Search box, and then right-click the Command Prompt app and select Run as administrator. Then click on Yes when you are prompted by the UAC window.
Step 2. In the elevated Command Prompt window, type the following commands in order and hit Enter after each one.
- ipconfig /flushdns
- nbtstat -R
- nbtstat -RR
- netsh int reset all
- netsh int ip reset
- netsh winsock reset
Once completed, you can try sending the tin nhắn vĩ đại the same recipient again and see if it works.
About The Author
Position: Columnist
Ariel has been working as a highly professional computer-relevant technology editor at MiniTool for many years. She has a strong passion for researching all knowledge related vĩ đại the computer's disk, partition, and Windows OS. Up till now, she has finished thousands of articles covering a broad range of topics and helped lots of users fix various problems. She focuses on the fields of disk management, OS backup, and PDF editing and provides her readers with insightful and informative nội dung.