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Microsoft users often encounter situations where they are unable lớn configure tin nhắn for office 365 users in MS Outlook. They face the error message that an encrypted connection lớn your mail server is unavailable.

It stops the users' ongoing functionality while they are working with the respective mail client. If you are also one of those who face such a situation, then you need lớn know how lớn get out of this situation. That's why I have come up with this article that will explain some effective methods lớn resolve an encrypted connection lớn your mail server error. Let's begin!

error message

Table of Contents

Part 1: What Does Encryption Connection in Outlook Do?

Before discussing the effective solutions lớn fix the problem of an encrypted connection not being available on Outlook, you must know what an encrypted connection is and why an encrypted connection lớn your mail is not available.

So, let's have a look.

What is an Encryption Connection?

The act of protecting data during transfer between devices and servers via the Internet and other similar communication paths is known as encryption connection. It ensures that your data remains secure even if the signal is intercepted. For example, emails are encrypted and decrypted using the public key infrastructure (PKI). Each individual is given a public and private key in the khuông of a digital code.

What Will Happen If the Encrypted Connection lớn Your Mail Server Is Not Available?

It is critical lớn encrypt all emails, not just those containing sensitive information when encrypting them. If an encrypted connection is not available in outlook 2016, then the emails will not be secured. This will be a warning sign lớn a hacker. Hackers can easily read emails, and they can misuse your personal information. As a result, it makes your inbox even less secure.

But vì thế you know why this situation occurs? Well, you generally get an error message saying that an encrypted connection is not available Outlook. What's more, this error occurs when one or more of the following conditions are met:

Condition1: The Office 365 tenant credentials, i.e., username and password, are incorrectly entered.

Condition 2: The problem with network connectivity stops Outlook from establishing a secure connection with the Office 365 servers.

Condition 3: The presence of issues in the Auto-discover feature stops Outlook from identifying an accurate mix of information from the Exchange Online trương mục.

Part 2: How lớn Fix Outlook Encrypted Connection Not Available?

Now, you are clear about what an encryption connection is and what happens when an encrypted connection lớn your server is unavailable. It's time lớn get aware of how lớn fix the problem of office 365 an encrypted connection is not available. I will show you five effective methods that would assist you in solving your problem surely. So, let's dive into methods!

#Method 1: Trying Auto-discover Again

When there is an issue with auto-discover, then the problem of an encrypted connection is not available in outlook năm 2016 office 365 happens. If you face such a situation, you need lớn try auto-discover again. To decide the method by which Outlook is attempting lớn retrieve Auto-discover information from Exchange, perform the following steps in Outlook:

Step 1: Launch Outlook.

Step 2: Hold down the CTRL key and right-click the Outlook icon in the notification area.

Then, select Test E-mail AutoConfiguration.

test tin nhắn autoconfiguration

Step 3: Check that the e-mail address is entered correctly in the E-mail Address box.

Step 4: If you are not logged into a domain name or are accessing a mailbox other phàn nàn your own, enter your password.

Step 5: Clear the kiểm tra boxes for Use Guessmart and Secure Guessmart Authentication.

clear checkboxes

Step 6: Click the Test button.

click test button

Step 7: Examine the information on the Log tab.

log tab

#Method 2: Ensure you can 'see' the Exchange server from your computer

The next method lớn solve the issue of office 365 an encrypted connection is not available is making sure that you can see the exchange server from your computer. The steps are here:

Step 1: Go lớn Microsoft Remote Connectivity Analyser. Then, perform a test.

Step 2: Visit https://www.testexchangeconnectivity.com/.

And, then navigate lớn the 'Exchange Server' tab.

Step 3: Select Outlook Autodiscover from the Microsoft Office Outlook Connectivity Tests.

This test will ensure that Outlook can see Exchange.

exchange server

#Method 3: Ensure you Don't have a 'Persistent' Proxy

Another best method is lớn avoid using any 'persistent' proxy servers, which are instances where you have a proxy server configured but then remove it. Although Internet Explorer and other browsers may connect lớn the Internet successfully, the "persistent" proxy may still be active in the background, causing services that traverse the OSI model lớn be incorrectly re-routed lớn the Internet.

To see if you have a "persistent" proxy, vì thế the following:

Execute the following commands in CMD with administrative privileges:

netsh winhttp show proxy

command prompt

If it displays that you have a proxy server, follow the command lớn remove it:

netsh winhttp reset proxy

#Method 4: Restarting the Computer

If you can still not fix the problem of an encrypted connection not being available in outlook năm 2016 office 365 by applying the above three methods, then you must restart your PC. By doing so sánh, your problem will be solved.

#Method 5: Update Outlook

An outdated ứng dụng can sometimes be the reason behind the problem of an encrypted connection is not available in Office 365. Follow the steps below lớn update Outlook.

Step 1: Start Outlook. Then, go lớn the file.

file tab

Step 2: On the left panel of the screen, select the Office Account option.

office account

Step 3: Tap the dropdown arrow next lớn the Update options.

Step 4: Select the Update Now option.

update options

Microsoft will now tìm kiếm for any available updates. If it is discovered, Outlook will be automatically updated.

Bonus: What To Do If Outlook Emails Are Corrupt?

It's possible that the PST tệp tin is corrupted, which is why you are getting an error message saying that an encrypted connection to your mail server is not available. In such cases, all that is required is lớn repair the PST tệp tin. Fortunately, solutions such as Wondershare Repairit for Emailcan repair damaged PST files and recover data in a new PST tệp tin.

This tool can assist you in restoring your entire mailbox data, including contacts, emails, tasks, and more. What else? Verified data can be saved in PST or other formats. I have also used this tool many times when my outlook emails get corrupted or lost.

  • Repair damaged PST và OST Files in Outlook in all E-Mail corruption scenarios, such as hard disk crashes và bad sectors, virus attacks và tojan horse, outlook corruption và malfunctions, improper shutdown procedure, etc.

  • Restore Outlook Emails deleted for a long time and extract the E-Mail messages, folders, calendars, etc. within seconds.

  • Repair corrupted Emails and restore deleted Emails with a very high success rate.

  • Repair Emails in bathes without size limits and tư vấn lớn preview all of them before saving.

  • Compatible with Windows 7/8/8.1/10/11, Windows Server 2012/2016/2019, and MacOS X 10.11~ MacOS 12 (Monterey).

Repairit for E-Mail will help you repair your PST/OST tệp tin, no matter how badly it was damaged in three simple steps.

Step 1: Add the corrupted PST file.

Step 2: Start the tin nhắn repair process.

Step 3: Preview and save the repaired file.

Now, let's have a look at these steps that I have explained in detail further.

Download Wondershare Repairit for E-Mail. Then, follow the steps below lớn learn how lớn use it lớn repair your corrupted PST file:

Step 1: Add corrupted PST files.

Open Wondershare Repairit for E-Mail. Tap the "Select File" option lớn add the damaged PST files.

select emails

After selecting files from the desired location, click the "Repair" button. You can add a single tin nhắn or a group of emails.

add email

Step 2: Repair the PST files that you've Uploaded.

In seconds, Repairit for E-Mail will automatically restore your corrupt PST files.

start repair email

Step 3: Preview and Save the Corrected Emails.

Repairit allows you lớn preview the fixed Outlook mailbox data after the repair process is complete. Choose what you want lớn save, then click the "Save" button lớn save the repaired PST files lớn your computer.

preview repaired email

Conclusion

Now that you know how lớn fix the issue of an encrypted connection to your mail server is not available, there are several workarounds available. Use Wondershare Repairit for E-Mail if a damaged PST tệp tin brings on the issue. This tool is the only one available on the market for fixing corrupt PST files.