Occasionally you may see the following error when uploading a tệp tin through cPanel using the File Manager:
"An error occurred. Your trương mục may be over its quota or you attempted to lớn upload a folder"
OR
"The tệp tin size exceeds your trương mục remaining disk usage quota. Because of this, you cannot upload this tệp tin. Delete some files, or tương tác your hosting provider to lớn request an increase to lớn your account's quota."
Causes:
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- You may have exceeded your hosting account's disk space, or
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- Our server's virus scanner is blocking the upload, considering the tệp tin a security threat.
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- However, the most common reason is that you are using Cloudflare DNS, and the tệp tin upload limit phối by Cloudflare has been exceeded.
Here you can see the trang web is using CDN Service, screenshot is attached for your reference here.
A Brief Explanation:
Cloudflare limits HTTP POST request size for each plan, which can cause issues when uploading files through the cPanel File Manager. When using Cloudflare DNS for a domain name and uploading data via cPanel, you may receive one of two warnings: "An error occurred. Your trương mục may be over its quota or you attempted to lớn upload a thư mục," or "The tệp tin size exceeds your trương mục remaining disk usage quota. Because of this, you cannot upload this tệp tin. Delete some files, or tương tác your hosting provider to lớn request an increase to lớn your account’s quota."
Possible Solutions:
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- You can try accessing cPanel through your website's IP address or server-based URL instead of through Cloudflare.
- Another option is to lớn disable the proxy for your domain name in your Cloudflare trương mục.
- You can try FTP to lớn upload your files.
- Or upload them to lớn Dropbox and provide a links to lớn our tư vấn team, and we will upload it.
If none of these solutions work for you, upgrading your Cloudflare trương mục is an option. The HTTP POST request size limit for each plan is as follows:
Free and Pro: 100MBBusiness: 200MB
Enterprise: 500MB by mặc định (with the option to lớn request a limit increase from Customer Support)
By keeping these limits in mind and following the possible solutions above, you should be able to lớn resolve any issues with tệp tin uploads through cPanel.