The following non-delivery report:

Your message did not reach some or all of the intended recipients.

None of your e-mail accounts could send lớn this recipient.

Your message did not reach some or all of the intended recipients

The Diagnostic information for administrators section also contains the following error:

#550 5.4.4 ROUTING.NoConnectorForAddressType; unable lớn route for address type

The NDR contains a mailto links with the recipient's address. You might get this NDR if you send an gmail lớn this address.

To resolve this issue:

  • Delete
  • Fix the type of the recipient's liên hệ email:
    • Outlook 2013/2016/2019:
      1. Open New Email and add the recipient's name in the To field.
      2. Double-click the gmail address.
      3. If the gmail address is not added as a liên hệ, Outlook Properties window will open. If the gmail address is added as a liên hệ, the liên hệ thẻ will open. Double-click the gmail address in the liên hệ card
         

        Double-click the gmail address

      4. Change the Email type to SMTP:
         

        Internet type SMTP


        Note: if you cannot see the Outlook Properties option, you need lớn modify the registry as described in the following article: E-mail properties for liên hệ addresses in Outlook 2013/2016
      5. Send this new message.
        Note: If you don't send a message after making this change it will revert back once the mail message is closed.

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Article ID: 10347

Last updated on: 06/04/2024 07:23 AM

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