Use this option đồ sộ testing connectivity đồ sộ the backup server, scheduling daily backups, and performing an immediate backup.

NOTE: A bộ vi xử lý Core system backup does not include the Splunk forwarder configuration within bộ vi xử lý Core. Therefore, after the system is restored, you must manually configure Splunk forwarder.

This section contains the following topics:

  • Prerequisites for configuring system backups
  • Enabling backups
  • System backup status
  • Configuring system backup settings
  • System Backup Configuration group
  • Running an immediate system backup
  • Restore a system backup
  • Create local backup
  • Restore System

Prerequisites for configuring system backups

This section lists the prerequisites for configuring system backups.

  • Sufficient disk space at the destination đồ sộ store the archive
  • Protocol-specific requirements described in the following table:
table 1. System Backup Prerequisites

Protocol

Prerequisites

NFS

Port 2049 open from MobileIron bộ vi xử lý Core đồ sộ the NFS server.

The NFS option assumes that user authentication is not required for the specified server. Therefore, MobileIron recommends using IP ACLs đồ sộ restrict NFS mounts đồ sộ MobileIron bộ vi xử lý Core.

SCP

Port 22 open from bộ vi xử lý Core đồ sộ the backup location.

FTP

Port 21 open from bộ vi xử lý Core đồ sộ the FTP server.

CIFS

Ports 137 (UDP), 138 (UDP), 139 (TCP), and 445 (TCP) open from bộ vi xử lý Core đồ sộ the Windows share server.

SMB v2.0 through the latest version as supported by MobileIron.

Enabling backups

Procedure 

To enable the configured backup schedule:

  1. Log into System Manager.
  2. Go đồ sộ Maintenance > System Backup.
  3. Go đồ sộ the System Backup Control group.
  4. Select Enable for the System Backup option.

System backup status

Use the Use the Maintenance > System Backup Status group đồ sộ track status of the backup. Starting a backup, activates the Backup is running indicator in the System Backup Status section. When it completes, a brief status message displays the following information:

  • date and time of the backup
  • backup type (LOCAL, FTP, NFS, CIFS, or SCP)
  • whether the backup was scheduled (automatic) or run rẩy now (manual)
  • whether the backup was successful

Figure 1. System Backup window

NOTE: MobileIron bộ vi xử lý Core executes a phối of validations đồ sộ verify that the backed up database is not corrupted. If any of the validations fail, the status message indicates that the backup failed. The same validations occur whenever a backup is attempted. For example, the validations occur when backing up bộ vi xử lý Core in a High Availability environment

System backup tin nhắn notifications

Email notifications about a successful or failed backup contain the following information:

  • the time of the success or failure
  • the size of the backup
  • time taken đồ sộ perform the backup
  • backup type (FTP, SCP, NFS, or CIFS)
  • backup server IP address or name
  • path of backup location on the backup server
  • the reason for a backup failure

Possible failure reasons given are:

  • Mount fail
  • Server not available
  • Authentication failure
  • Not enough disk space on the server
  • Not enough disk space on Core
  • Failed đồ sộ access the directory

Use this information đồ sộ take actions đồ sộ ensure the success of subsequent backups. For example, if you are notified that you are out of disk space on your backup server, you can remove old files from the backup server.

Example  

The following are examples of emails for successful and failed backups:

Figure 2. Successful backup tin nhắn example

Figure 3. Unsuccessful backup tin nhắn example

Configuring system backup settings

Complete the following steps đồ sộ configure the destination and schedule for backups:

  1. Log into System Manager.
  2. Go đồ sộ Maintenance > System Backup.
  3. Scroll đồ sộ the System Backup Configuration group.

  4. Modify the fields, as necessary.

    Refer đồ sộ the System Backup Configuration group table for more information.

  5. Click Test Connectivity.

    A message displays indicating whether the connectivity test succeeded or failed.

  6. Click Save > OK if the connectivity test succeeded.

    If the connectivity test failed, kiểm tra the server information you entered, correct, and retry.

System Backup Configuration group

The following table summarizes fields and descriptions in the System Backup Configuration group:

table 2. System Backup Configurations Fields

Fields

Description

Notification Email

Enter the tin nhắn address that should receive backup/restore notifications. By mặc định, notifications are sent only if the backup fails.

Send tin nhắn on successful backup

Select this option đồ sộ include notifications for success in addition đồ sộ notifications for failure.

Start time (GMT)

Select the time (GMT) at which a daily backup should occur, based on the system time phối in the System Manager.

Only Backup the System Locally

Select this option if you want đồ sộ create a system backup that you can tải về onto your local machine. Creating and storing a backup locally is useful before installing a bộ vi xử lý Core update.

If you select this option, the backup server fields are disabled.

See Create local backup.

Backup using

Select from the following protocols:

  • FTP
  • SCP
  • NFS
  • CIFS

The selected protocol determines which of the following fields display.

Server

Enter the tên miền name or IP address for the server đồ sộ be used.

For example:

  • 10.102.0.50
  • mybackupserver.mycompany.com

User

Enter the user name for the trương mục đồ sộ be used.

For CIFS, you might also need đồ sộ specify the tên miền (e.g., MYDOMAIN\myuserid).

Password

Enter the password for the trương mục đồ sộ be used.

Password
Confirmation

Confirm the password for the trương mục đồ sộ be used.

Server Path

Enter any additional path necessary đồ sộ specify the location on the host server.

For example, if you want đồ sộ write backups đồ sộ the Backups/Core thư mục on the specified server, you would enter /Backups/Core in this field.

Be sure đồ sộ include the leading forward slash (/), or the backup will fail.

Running an immediate system backup

To start an immediate system backup:

  1. Log into System Manager.
  2. Go đồ sộ Maintenance > System Backup.
  3. Scroll down đồ sộ the Run System Backup Now section.
  4. Click Run.

Backup filename format

The name of the resulting tệp tin has the following format:

-backup-YYYY-MM-DD--HH-MM-SS.tgz

where is the fully-qualified tên miền for bộ vi xử lý Core.

Viewing backup logs

You can view system backup logs on demand and tải về them lượt thích other system logs,

Procedure 

  1. Log into System Manager.
  2. Go đồ sộ Troubleshooting > Logs.
  3. Go đồ sộ the View Module Logs section.
  4. Click the SystemBackup liên kết.

Restore a system backup

You can restore a system backup (data and configuration) or reset the existing bộ vi xử lý Core đồ sộ the factory mặc định state if the following requirements are met:

  • The MobileIron bộ vi xử lý Core version used đồ sộ create the backup must be used đồ sộ restore the backup.
  • Confirm that the location of the backup tệp tin is easily accessible đồ sộ ensure that the upload process does not time out. Uploading the tệp tin should complete within 15 minutes.

Restoring a system backup

To restore a system backup:

  1. Log into System Manager.
  2. Go đồ sộ Maintenance > System Backup.
  3. Scroll down đồ sộ the Restore System section.
  4. Click Choose File.
  5. Select the backup tệp tin.

  6. Click Restore.

    When the process is complete, a message displays prompting you đồ sộ reboot.

  7. If prompted đồ sộ save the configuration, click Yes.
  8. If you chose đồ sộ configure a second MobileIron bộ vi xử lý Core instead of resetting the original, power down the original đồ sộ prevent IP conflicts.
  9. Select Maintenance > Reboot > Reboot.

Restoring only data

Some situations đường dây nóng for restoring the data from a backup without restoring the system configuration. These situations include:

  • confirming that expected data is included in backups
  • disaster recovery

To address these situations, use the Exclude System Configs on Restore option.

Figure 4. Restore System window

Restoring a system in this manner does not provide a replacement MobileIron bộ vi xử lý Core. You can use this restored system đồ sộ view data or as the basis for a replacement system.

Create local backup

You can either schedule a backup or run rẩy an immediate backup of your MobileIron bộ vi xử lý Core instance and store it locally. Creating and storing a backup locally is useful before installing a bộ vi xử lý Core update.

Configuring local backup

You can run rẩy an immediate backup or phối up a scheduled backup using the follow these steps đồ sộ create a local backup.

Procedure 

  1. Log into System Manager.
  2. Go đồ sộ Maintenance > System Backup.
  3. Go đồ sộ the System Backup Configuration group.
  4. Scroll đồ sộ the Backup Location Preferences section.
  5. Check Only Backup the System Locally.

  6. Do one of the following actions:

    • From Start Time (GMT), select an hour (GMT time) đồ sộ run rẩy the backup at a specified time.
    • In Run System Backup Now, click Run đồ sộ run rẩy the backup immediately.
  7. Click Save.
  8. After the backup is run rẩy, click Download Backup in System Backup Status.

Restore System

Use a locally downloaded tệp tin on your desktop đồ sộ restore the system or one that has been copied đồ sộ a remote fileserver.

To restore the system.

  1. Log into System Manager.
  2. Go đồ sộ Maintenance > System Backup.
  3. Scroll đồ sộ the Restore System group.
  4. Select Exclude System Configs on Restore.
  5. This allows you đồ sộ restore the backup đồ sộ a new system without effecting the existing system. This can also be used đồ sộ test a backup and restore procedure without effecting the main system. If bởi not select đồ sộ Exclude System Configs on Restore the system will reboot đồ sộ the IP and host configuration that was in the backup tệp tin.
  6. Select Restore đồ sộ upload your backup tệp tin and add it đồ sộ the system.
  7. When you are prompted reboot, go đồ sộ Maintenance > Reboot and click Reboot.